


The items that we performed differently were as follows:1. Follow-up:We went through several iterations of installation and finally decided to mix things up to see if we could get a different response from the software. We enter the 'digital rights' key provided by DigitalRiver, the same one used during the installation copy and pasted from the email for accuracy and receive the error message 'The key code you just typed is not valid, please try again.'Ĭanceling this window or clicking Ok simply closes the Crystal Reports application.Any assistance in how to get the application running would be helpful.Tested Environments:Windows 7 Professional SP1, 32bitVisual Studio 2010 w/ CR for Visual Studio 2010 installedWindows Server 2008 R2, 64bitThanks,Jeff. The installation completes successfully, using one of the two 'digital rights' keys that were provided in the confirmation email from DigitalRiver.Upon launching Crystal Reports 2011 for the first time, though, we are being prompted with a License Manager window asking to add a key code for Crystal Reports.

Folks,We have just purchased two licenses for the Crystal 2011 upgrade from DigitalRiver.
